X validated but cannot install child

Support
#1

States child parent is missing?

Thanks for your help.

#2

Hello Isabelle,

Thanks for writing in! This happens because you have uploaded the x_package.zip file. You are supposed to unzip this file and upload the x.zip file instead. You will have to do the following:
1.) Go to ThemeForest and download the latest X theme version.
2.) Once you have downloaded the latest x_package.zip, UNZIP the file.
3.) Go to Appearance > Themes and upload the x.zip file
4.) Go to https://theme.co/docs/child-themes and download the X Child theme
5.) Install the x-child.zip and activate it.
6.) You can delete the incorrect X theme that you currently installed.

Kindly let us know how it goes.

#3

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