X to PRO migration. PRO editor wont work

Support
#1

I have an X site, I am trying to migrate to PRO. I installed PRO and activated it. I cant edit my existing homepage on PRO

any thoughts?

#2

Hi Eric,

First of all please make sure that you follow the steps mentioned below for the X to Pro conversion:

Then please follow the steps below:

  1. Ensure everything is up to date according to our version compatibility list here. Please follow the best practices when updating your theme and plugins. Click here for more information.
  2. Test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
  3. Remove custom CSS and Javascript from the options and/or Child Theme and test the case.
  4. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.
  5. Increase the PHP Memory Limit of your server. Click here for more detailed information and how to increase the PHP memory limit.

kindly get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case if you still have problems.

Thank you.

#3

thank you for the reply! I have resolved the issue.
I went to disable each plugin one by one. This is the buggy plugin

Remove Query Strings From Static Resources by Speed Up My Website

#4

Hi Eric,

Yes, the query string purpose is to add versions to the URL to let the browser knows that it’s a new file with the different version. Else, it will only use the cached file since the file name is the same as the cached one.

Thanks for sharing :wink:

#5

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