X to Pro lost element "The Grid"

Support
#1

Hi Folks,

I have a Sandbox of my site testing X to Pro migration. The only issue I see is that I have completely lost “The Grid” in the Pro Elements area and there is code on the site pages where the Grid images lived.

Do I have to buy a Grid license for the Sandbox? Or more importantly, a license for the new, migrated production site?

Thanks - John

#2

Hi - It looks like I can make it work my putting The Grid Shortcode into an Element: Text/HTML

Is this “best case” or will this cause me any speed issues or other issues?

Thanks - John

#3

Ok I got it to work again on the original page I sent you, now my question is how do I get rid of the old The Grid element box? Will this cause me any grief?

#4

Hello @johnsam,

Thanks for the very detailed post information. Please click the grid container and delete. If you are not able to click it, you may need to use the the skeleton mode to edit the page for faster response and easy access of the elements on the preview area.

If nothing is helping, please provide us access to your site so that we can fix the issue for you.

Hope this helps. Please let us know how it goes.

#5

Hi Rue Nel,

just got back to my upgrade X—> Pro project and I am very thankful for your suggestion!

It worked and I am ready to go… thanks so much, John

#6

You’re so much welcome :slight_smile:

#7

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.