Hello There,
Thanks for writing in! I have checked your site and it seems that you are using a quite older version of the theme and still using X shortcodes. Please deactivate and delete X Shortcodes 3.0.5 plugin. Please take note that X shortcodes 3.0.5 and its functionality has been consolidated into Cornerstone which you can install by going to X Addons > Extensions when you install the latest X theme.
Could you please update to the latest versions?
Our latest versions are:
- X theme 6.1.6
- Cornerstone 3.1.6
This latest release contains fixes for several issues so be sure to check out the changelog (http://theme.co/changelog/).
_After doing the updates, always remember to clear all caches (if you are using WP Rocket, WP SuperCache or W3 Total Cache) when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.-
I would highly recommend that you create a staging site. This is very useful so that you can test drive the latest X updates in the staging area, do the troubleshooting without disrupting your live site. Once everything is perfect, you can easily and flawlessly proceed the update in the live site. To know how to create a staging area, please check out these articles:
- Please let us know how it goes.