X theme format issue

Support
#1

My website www.reecekidd.com is having a strange formatting issue with the X theme. The content is not loading correctly.

Best,
Reece

#2

Hello Reece,

Thanks for writing in!

This looks like a fresh install of X Theme. Can you please delete X and then reinstall again? There might be some issues while uploading and unpacking the files.

Let us know how it goes.

Thanks.

#3

Hi, I will try again, but this was the result of deleting and reinstalling.

I have now reinstalled again and it still has the weird formatting issue, other themes are working ok on the site.

Best,
Reece

#4

Hey There,

Would you mind providing us with login credentials so we can take a closer look? Please provide following information:

Set it as Secure Note

  • Link to your site
  • WordPress Admin username / password
  • FTP credentials

All the best!