"uh oh! failed to install " every template I try to install via the design cloud. Am I missing something? What did I do wrong?
Hi @martin.mato,
I hope you don’t mind, I moved this to the support forum. I’d like to make sure this gets the right attention because we are in an update cycle and we did just make some changes to design cloud. I want to be sure everything is working correctly on your site, and for any other effected users.
Try opening the developer tools of your browser and going to the console tab. When you attempt to install something, you should get more context in the error message logged there.
Also, if you wouldn’t mind allowing Themeco staff to login to your site you could add credentials in a secure note. Thanks!
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