I am trying to install Church demo on x theme, it just hangs on initializing and nothing happens. No errors showing up in the console.
Thanks for writing to us
I recommend the following troubleshooting about your demo import from Design Cloud.
I recommend increasing the following server settings to the specified value or larger. Please consult to your web host for all these server settings
PHP configuration recommended
memory_limit = 512M upload_max_filesize = 512M post_max_size = 512M max_execution_time = 300 max_input_time = 300
Recommended MySQL configuration
max_allowed_packet = 16Mb innodb_log_file_size = 128mb
Please ask your web host to enable
allow_url_fope n. The value must be On in order for your server to receive data from our server.
After all the server settings configured properly please follow these steps.
- Temporarily disable ConvertPlus while importing the demo content.
- After the import is done then activate it again
If it does not help you, please provide access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
To know how to create a secure note, please check this out: How The Forum Works
Hope it helps
That worked thanks a lot
We’re glad @Prakash_s were able to help you out.
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