X Theme Agency Demo Items Not Working

[paul.r]

Hi,

The login provided doesn’t seem to work so we can’t check your settings.

To force the comments section to show up, you can try adding the code below in your child theme’s functions.php

add_filter( 'comments_open', '__return_true');

Hope that helps

[businessbackpacker]

Can you please try to log in again, it worked for me. Also, none of my featured images are coming up in my links for the blog posts anymore. I don’t know how to make this theme connect with the featured images again. Somehow every link is broken and my marketing now looks like shit.

[Prasant]

Hello @businessbackpacker,

Thanks for updating the thread.

Couple of things I noticed and I am sharing the same below:

1. Looks like you haven’t installed child theme on the website. Please install child theme and then add the code shared by my colleague @paul.r in child theme function.php file. You can use following resources to download and setup child theme.
   https://theme.co/apex/child-themes
   https://theme.co/apex/forum/t/setup-how-to-setup-child-themes/57
2. Featured image: You do have the option to center align featured image and may be create some gap in between image and header. Please add following CSS under X > Theme Options > CSS:

.single-post .x-main.left .hentry .entry-featured {
    text-align: center;
    margin-top: 20px;
}

If you would like to learn CSS, I am sharing few resources that you take a look to get started with CSS and an interesting tool that you can use to speed up the development process.

I recommend you to watch following video that will help you to get started with CSS.

https://www.youtube.com/watch?v=MFR4WXiLzpc

Sometimes it can get a bit difficult to find out the right selector to be able to write the required CSS codes. A handy tool that can help you in this is Google Chrome dev tools. I am sharing the resource that you can refer to get started with dev tools.

https://developers.google.com/web/tools/chrome-devtools/css/

https://developers.google.com/web/tools/chrome-devtools/

https://www.youtube.com/watch?v=tP_kXBJWPhQ&t=200s

Thanks.

[businessbackpacker]

Hello thanks for the links but I don’t think I should need to learn CSS any further than I already do in order for my comments to work and for my featured images to appear properly. I think the point of using a Demo theme is that it should actually work, and not cause more problems to the content than it started out with. I am not happy with the overall look and function of this and will find another theme that actually works. I have been using X theme for many years and also recommended to my clients but very unhappy with the lack of these issues being fixed. It is all talk and no fixing. I signed up for the additional help so I could get — additional help. Not tutorials that I can find online and a HEY WHY DON"T YOU DIY PS. INSTALL IT YOURSELF AND DO IT YOURSELF AND LEARN IT YOURSELF AND GO DO IT YOURSELF, even though it is not my fault that the demo theme is not working properly to begin with. I think this should be more user friendly and also that if there is a problem that is still not fixed - ALL of them, that it should not just be passed off that I should go and learn more CSS. Very disappointed and changing my review of X now.

[christian]

Hey @businessbackpacker,

Sorry for the confusion. You don’t need CSS to fix your featured image. The reason the image is small in single post like the screenshot below is because your image resolution is small.

Other themes automatically will make the featured image span the fullwidth of the content area but not in X because if it does, your image will be blurry or pixelated like this:

The solution for this is to upload a higher resolution image. Preferably 1024px or higher. But, for your setup now, 800px width will do.

Regarding your comment form, I see the issue in your site. I suspect one of the third party plugins is causing this as there’s no known bug related to comment form and I also could not replicate this in my test site.

Could try testing for a plugin conflict? You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Thanks.