X Site Cornerstone No Longer Opens Editor

Support
#1

I have a site with Version 5.25. I have been thinking about moving to Staging Server to update, so decided to do some edits first.

Nothing has changed with this site, however I can no longer edit the site in Cornerstone, I just get a spinning wheel.

I have added a admin user and password for you, please can you look at this, I have had so many issues with X and Pro lately I can’t stay on top.

I will add logins in a secure note.

Thanks in advance

#2

Hi There,

I would like to check your website but the password is incorrect.

Could you please double check?

Also please add the following code under wp-config.php locates in your directory:

define( 'WP_MEMORY_LIMIT', '256M' ); define( 'WP_MAX_MEMORY_LIMIT', '256M' );

Let us know how it goes!

#3

I added the code you provided and it is working again! Thanks, Thai!

#4

Glad we could help.

Cheers!

#5

Just curious…was the spinning wheel inside a black box with rounded corners? (That’s what I’m getting.)

#6

@hobbitjohn
Yes, that’s what it was… I am thinking though - I noticed something else broken on the site (accordions all open by default)…I think what happened is I updated Cornerstone but not the theme. All my other sites are now in Pro, I forget Cornerstone lives with the plugins and isn’t built into the theme.

Please check if that is the case with you? My site is running fine with V2.1.7

#7

Thanks for the help @freedomdesign

If you need assistance @hobbitjohn, please provide more details.

Thanks!

#8

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