i upgraded a website from x to pro. also upgraded the child theme.
so far so good.
then i deleted the black x theme. i understood this is not needed anymore after upgrading to pro. pleas have a look at the screenshot now after deleting the third theme “X”.
the message reads:
The parent theme is missing. Please install the parent theme “x”, otherwise you can’t use child themes.
how to fix this? and what did i do wrong?
thanks a million! kai
dear support,
Hey Kai,
Thanks for reaching out!
I suspect that the child theme is still getting pointing to the X theme. To resolve your issue, please delete the child theme and download a fresh copy in the link below.
Hope that helps.
hi @marc_a,
thanks a lot for the tipp!
i found the old x-child theme on the server and deleted it.
strangely it did not show up in the themes section in the backend.
have a nice day and best wishes, kai
Hi Kai,
Glad that we are able to help you. Please let me know if you need any further help.
Thanks
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