Hello,
I am using X theme is the Pro version 4.0.4 and I have Cornerstone version 4.1.2.
The dropdown menu for mobile and tablet layouts of my site is not working. I’ve cleared my cache to no avail. Please advise.
Hi Andre,
Thank you for reaching out to us. I checked your setup and I see you’re using X and not Pro however there is a Pro license associated with your account. The issue you’re having is because you’ve updated the Cornerstone plugin to the latest version but didn’t update X. Always make sure to update both X and Cornerstone to their latest versions to avoid incompatibility issues and potential errors. You can find the latest version numbers here: (http://theme.co/changelog/) Then you can compare them to what’s installed on your site. If you find anything to be out of date, you can review our update guide.
After doing the updates, always remember to clear all caches (if you are using WP Rocket, WP SuperCache or W3 Total Cache) when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.
Let us know how it goes!
Hi @nabeel,
I had no idea, thank you for clarifying. I’ve updated the X theme and all is well. Thank you again!
You’re most welcome, let us know how it goes,
Cheers!
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