X Options page broken after theme-x update

Support
#1

Hi!

I’m updating the theme-x in a site (4.4.1 > 6.1.6), but i have a problem and maybe you could help me.

I’ve updated the site (local, with MAMP) following the steps of Setup - Updating Your Themes and Plugins. The update is apparently ok, but when I go to the Theme options, the page is broken. There are not styles (neither scripts):

The site is developed with a child-theme, but I think thaht the problem is not caused for the child-theme because when I active the parent theme (X-theme), the problem continues.

The browser inspector show this errors:

Source map error: request failed with status 404
Resource URL: http://localhost:8888/teobrand/wp-content/themes/x/framework/dist/js/site/x.js?ver=6.1.6
Source Map URL: x.js.map[Learn More]
Source map error: request failed with status 404
Resource URL: http://localhost:8888/teobrand/wp-content/plugins/cornerstone/assets/dist/js/site/cs-body.js?ver=3.1.6
Source Map URL: cs-body.js.map[Learn More]
Source map error: request failed with status 404
Resource URL: http://localhost:8888/teobrand/wp-content/plugins/cornerstone/assets/dist/js/admin/huebert.js?ver=3.1.6
Source Map URL: huebert.js.map[Learn More]
Source map error: request failed with status 404
Resource URL: http://localhost:8888/teobrand/wp-content/plugins/cornerstone/assets/dist/js/site/cs-head.js?ver=3.1.6
Source Map URL: cs-head.js.map[Learn More]

I’ve too done the follow:

  • I’ve updated the Cornestone (1.2.2 > 3.1.6) follow the same documentation.
  • I’ve cleared de style cache in X/Settings
  • I’ve resaved the permalinks in Settings/Permalinks

The version php’s version in MAMP is 7.2.1

If you need more information, tell me.

Thank you very much in advance :slight_smile:

#2

Hi There,

Can you also update your WordPress to the latest version(4.9.7)?

Let us know how it goes!

1 Like
#3

I’m on 4.9.7 and that didn’t resolve the issue. Do we need to update MAMP to the latest version as well?

#4

Hi There,

If you’re using MAMP 4.x, that should be fine. Could you please try switching to a PHP version between v5.6.x and v7.1.x and see if that helps.

If you’re still having issues, try re-installing X theme, Cornerstone plugin and then re-generate your permalink settings under Settings -> Settings permalinks area.

Basically you can download the latest X theme version from your Envato account and then delete your X theme folder under (/wp-content/themes/x) and Cornerstone folder under (/wp-content/plugins/cornerstone). Then install X theme by head over to Appearance -> Themes section within your WordPress backend.

To regenerate your .htaccess file, head over to Settings -> Permalinks area, then select the option Postname and save the changes.

Then try accessing your Theme Options and see if that resolves your issue.

Thanks!

#5

I’ve updated the Wordpress (4.9.7) and it works!

Thanks you so much :slight_smile:

#6

Glad that we could be of a help :slight_smile:

1 Like
#7

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