X Launch => page not found

[gilldelia]

i just download and install the theme X.

When i want to “launch” the theme by press “launch” link there is no page found at the link.

can you help me?

[Joao]

Hi There,

Please check if your Settings | Permalinks is set to post name.

If that is set to post name and the issue continues, please provide your login credentials in a secure note so we can take a closer look.

Thanks

[gilldelia]

Yes, it’s set to postname.

I send you a secure note with my credentials.

[mldarshana]

Hi There,

I’m getting the following notice when changing Permalink structure.

La structure des permaliens a été mise à jour. Pensez à retirer les droits d’accès au fichier web.config dès maintenant !

Could you please check with your hosting provider with regard to that? Also if that doesn’t related to your Permalink settings, please try disabling your 3rd party plugins and check this issue again.

Thanks!

[gilldelia]

I’m sorry but:

What is a 3rd party plug in?

[Prasant]

Hello @gilldelia,

Basically 3rd party plugins are those that are not part of Themeco products/extensions offering.

Thanks.

[gilldelia]

i reinstall wordpress completely and this solve my problem.

Thanks for the reply.

[Joao]

Thanks for letting us know!