The license isn’t being used by another site, but I get this message: “Your code is valid but looks like it has already been used on another site. You can revoke and re-assign within your Themeco account.”
I occasionally get this message as well: “Uh, oh, we couldn’t check if this license was valid.”
Help!
jup me too
Hi there,
I’m sorry you’re experiencing this. We’ve made some adjustments this afternoon to help alleviate this issue. Would you mind trying again and letting me know if it works at this point? If not, I’ll be able to check our logs for your domain to see what the discrepency is.
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