X Header Issue - One Page Site - Links not working for navigation

Support
#1

Hi Team - this is pretty urgent as its an issue across multiple sites

One-page navigation Header/Menu not working - using #id1 #id2 etc

Links aren’t working and site not navigating to section… Will add private note for logins.

Sam

#2

Hi Sam,

Thanks for writing in!

I checked both sites and it seems to be working fine on my end.

See Video - https://www.screencast.com/t/sVCHAsuEUKj

Try to clear your browser cache and check again.

Thanks

#3

Thanks for the quick response Paul - checked incognito and working okay :slight_smile:

Can you pls check mobile menu from your end as well? Have been having troubles with it loading open then not being able to click on Menu Items as well.

Thanks
Sam

#4

Hi @grannysam11,

Thanks for writing in.

As I checked your setup both in mobile and desktop, it is working well. If still not working on your side, please share us details on what devices and browser that you used.

Thank you so much.

#5

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