WYSIWG Not Shown When Editing

Support
#1

Hi, I find that when I am editing a page in Pro it is not WYSIWYG. In other words, I don’t see the centering, spacing etc. In order see it I need to first save and click on the icon below It should be WYSIWIG, correct?

#2

Hello @Torah541,

It is on HTML part by default. Clicking the T icon should show WYSIWYG though. No need to save and click preview. It should be something like this: https://screencast-o-matic.com/watch/cq1X11Tz37

If it’s different on your site, please try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Let us know how it goes!

#3

Hi, it works for TEXT but not for image for example. On https://www.romimu.com/test/ I changed the inner radius and it does not show up on the edit page (see first image below). But it does show up when I save and preview (see second image below). I am including a Secure Note so you can log in.

#4

Hello @Torah541,

Thanks for updating the thread.

I logged into the website and checked the page. I tried to edit the border radius and can see that the changes are not getting reflected. Further checking the website I see that you are using multiple cache plugins. For now I would first suggest you to test for plugin conflict by deactivating all plugins and then reactivating one at a time to narrow down. As it’s a live website I am not allowed to fiddle with the functioning of the website. In case problem is still there, please give us the permission for take a closer look. While me test the problem, website may have layout issues temporarily.

Thanks.

#5

I only need one cache plugin which do you suggest I use??

#6

Hello @Torah541,

Thanks for updating the thread.

I am not allowed to officially suggest plugins. However, you can use any of the plugins Autoptimize or W3 Total cache depending on the requirement. I suggest you to take a look at following competition and based on the requirement, you can choose to go with one of the plugin.

Thanks.

#7

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