WPML - Translated Page Troubleshooting

[b_lynk]

We are using an external Translation Management Portal (Amplexor) that our client has contracted with to localize their site into (10) languages.

We have completed a round-trip proof of concept through their system (using Zulu Lang code & machine translation)…and we now have (4) pages/posts that have been translated back on our site.

We provided .XLIFF files for this test & I chose (1) of each: Page, Post, Custom Post Article, Custom Post FAQ. After importing the completed files back into our site - there seems to be a problem with only 1 - the page.

Post:

• https://callinghelp.cisco.com/zu/portail-dappel-dadministration-renvoi-dappels/

Custom Post Article:

• https://callinghelp.cisco.com/zu/kb/procedure-de-configuration-du-nom-dhote-du-protocole-ssl-et-de-la-messagerie-electronique-dappel-webex/

Custom Post FAQ:

• https://callinghelp.cisco.com/zu/questions/mes-clients-ont-ils-besoin-dune-adresse-ip-statique-pour-mon-service-ou-peripheriques/

All of these came back so clean…

Home Page:

• https://callinghelp.cisco.com/zu/

I’m not sure what went wrong here. I see the Page/Tab Title has been translated (Accueil)…but nothing else.

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[christian]

Hey @b-lynk,

All the links you posted redirects to the home page even when logged in. Please check.

Would you also mind providing us some more context as to how you translated the pages? Did you use the Translation Flags inside Cornerstone? Please note that we generally have no knowledge about third-party systems like the Amplexor so we are not the right people to be suggesting a solution for it. We’ll do our best to explain how it relates to our products if you provide us information of how it works.

Please also provide screenshots of the areas with issues.

Thanks.