WPML Cornerstone not loading

Support
#1

Hi there,

I’ve just installed yesterday WPML plugin as I need to translate a site to multiple languages.
The issue I’m facing is that after following the different documentation posted both on this site and on WPML’s Cornerstone is not loading, so basically I haven’t been able to translate a single word.

I’ve opened the home page, which is currently in English and I would like to translate to Spanish, so following your guidelines, I’ve opened it on Cornerstone, and I’ve clicked on the Spanish flag, and I’ve select the option duplicate content from English. Then Cornerstone is not loading

Before posting this topic, I’ve tried the following things:

-I’ve purged the caché
-I’ve deactivated all the plugins

I hope you can assist me, as I have a lot of work to do…

Best

Ignacio

#2

I’ve found a temporary solution. What I’ve done is to save the page that I would like to translate as a template. Then after clicking the flag to switch languages instead of choosing to copy the content from the existing language I’ve chosen the option to start from blank, then I’ve loaded the template, but still the same problem, Cornerstone wasn’t loading, so I had to exit to the dashboard go to the new page, open it in the dashboard, and from there select to open it with PRO. Following this long path, the pagebuilder is finally loading the new site.

I hope you can assist me soon and help me with this issue. I have paid for a license of a supposedly compatible plugin, but in the end, I have to do more steps than with Polylang.

Best,

Ignacio

#3

I think I’ve found the problem, the permalink structure that I was using… I’ve changed it to numeric, and now everything seems to be working…

#4

Hi @iberdugo,

Thanks for reaching out.

Just for future topics, self responding or bumping your post pushes it back in our Queue system so it takes longer to respond to your post.

On the other hand, we’re glad that you’re able to find a suitable solution to your issue. If you have any other concerns regarding our theme features, feel free to reach us.

Thank you.

#5

:+1: great thank you…

#7

Hi @iberdugo,

By withdrawing the post, I believe you already have resolved the issue. If the issue still existed, you can let us know.

Thanks.

#8

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