WP Job Openings - Application form does not display when a Layout is applied

Support
#1

Hello Support Team. Happy Wednesday,

We are using the WP Job Openings plugin for our job posts, but have come across an issue where the application form that’s part of every job posting does not display when a Post Layout is applied to it. However, on the Cornerstone preview it displays, but not on the live page preview.

Summary

Here’s a link from our dev area: https://revpowersolutions.com/jobs/electrical-switchgear-assembler-expression-of-interest/

We’ve reached out to the plugin support and they pointed to Pro theme as the cause of the issue.

Thank you in advance for the assistance,

FBC

#2

Hello @FullBlast,

Thanks for writing to us.

Regretfully, the issue is coming from the third-party plugin for which we don’t have any compatibility with the theme. We’d still be happy to explore whether there are any adjustments or improvements possible within Cornerstone. Please do keep in mind though, since this is a third-party plugin, we aren’t able to guarantee a resolution. To investigate it further, please copy your live site to a staging server so we can troubleshoot freely without breaking your live site.
And give us access in the secure note, including:

  • WordPress Site URL & Login URL
  • WordPress Admin username/password

To create a secure note, click the key icon underneath any of your posts.

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Thanks for understanding

#3

Hey @prakash_s

Thank you for assisting us on this. The site is in a development area so please feel free to explore. We also do have periodic backup from our web host.

#4

Hello @FullBlast,

Do you have a staging site? I also noticed that you are using the Pro 6.6.9 version. We highly recommend that you update to the latest version Pro 6.7.2. We urge you to have all these update in the staging site first. We can continue troubleshooting the issue in the staging site then. Please provide access to the staging site so we can continue to troubleshoot this issue using the latest version.

Best Regards.