After upgrading to WordPress 5.8 when I try to add an image element to a page in Cornerstone/Pro, when I click the “+” button to select the image, nothing happens.
I tried clearing the Style Cache and clearing all the other caches on the site and deactivating any plugins that my conflict with the function, but the problem persists.
Hey @jgille07,
Thanks for writing in! I have tested WordPress 5.8 with the latest version of the theme. I cannot replicate the issue. You may be experiencing a plugin conflict among other things. Please check out this troubleshooting article here and follow the instructions for the following sections (where appropriate):
Testing for Plugin Conflict
Child Theme
CSS/JS Customization
Disabling Cache
Disabling CDN
If after trying all of the above things you are still experiencing problems, please reply below, including login details to your site in a secure note, so that we can investigate further. Please create a secure note with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
- Confirmation that we can access and make changes to your site
To know how to create a secure note, please check this out: How The Forum Works
Regards.
This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.
