Our site is storeitcold.com. I’ve described our issue in this video:
https://www.loom.com/share/a88e926149464229a8b83755383451ee
Hi Optimotive,
Thanks for reaching out.
I have checked and able to replicate the same issue in my local environment and suspect this could be a bug on the latest version theme and have reported it to the developers for further investigation.
Thanks for understanding
When will this be resolved? Is there anything I need to do to fix this?
Hello @Web_Services,
We do not have an ETA yet. Rest assured that our developers have been informed already and already looking into the issue.
Please bear with us.
Any updates here?
Hey @Web_Services,
Not yet, we have already reported it to the developers for further investigation.
Please bear with us. Thanks!
And now, any updates?
Hello @Web_Services,
Our developers have already looked into this issue. A patch should be integrated with the next update release cycle.
Please bear with us.
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