WooCommerce / ThemePunch Plugin conflicts resulting in pro content failing to load

[lifeinthecave]

Last night I installed the woocommerce plugin. Upon installing and activating all of the backend of the pro content doesn’t load.

Going to edit page -> pro = results in blank white page - same for the customizer, same for theme settings. If I remove woocommerse - it all loads fine. I have several other sites using woocommwerse with theme x and no issues. Can you take a look and see where the conflict is coming from?

Edit: After going through the plugin using SFTP (did this twice to double check) - the issue doest occur when I remove woocommerce OR when I remove BOTH Essential Grid and Revolution Slider. So I think the issue is probably a conflict between themepunch and woocommerce, but still I use all three of these plugins with theme x on several other sites with no issue so im not sure what’s going on.

Because of the way I originally constructed this site im always concerned that old version is conflicting with new versions (see this thread: https://theme.co/apex/forum/t/visual-composer-wpbakery-old-build-vs-new-build/56734).

thanks!

[ruenel]

Hello @lifeinthecave,

Thank you for the very detailed post information. A loading screen would probably because you have exhausted your PHP memory limit. By default, WordPress will attempt to increase memory allocated to PHP to 40MB (code is at the beginning of /wp-includes/default-constants.php) for single site and 64MB for multisite, so the setting in wp-config.php should reflect something higher than 40MB or 64MB depending on your setup.

​We recommend that you increase your memory allocated to PHP. To increase it, please edit your wp-config.php file and insert these lines:

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

You can add it before the line
/*That's all, stop editing! Happy Blogging. */

We would loved to know if this has work for you. If this does not help, please provide us FTP details so that we can investigate the issue further.

Please let us know if this works out for you.

[lifeinthecave]

Wonderful! This worked. Thank you.

[rad]

You’re most welcome!