So I am trying to figure out why my product images are only keeping a 300px width.
I’ve made the image sizes int he Customizer, and all my image size are 1000px in with. If I inspect the source code, it seems there is some kind of width/height size of 300px and a max-width of 300px being applied to the image.
I am trying to figure out if this is coming from the Theme (Pro) or Woocommerce.
Hi Nathan,
Unfortunately, I can’t access your site. My IP is blocked. Getting this error:
The administrator has blocked your IP from accessing this website.
In case you have caching, please make sure to clear cache and then check again. If the issue persists, we might need to access your site. Please try to disable IP blocking while we are checking and then also share credentials inside the secure note so we can see your setup. Thank you.
Oops I always forget about that.
I’ve unblocked your location.
I’ve already cleared caching as well as browser caching. Regenerated thumbnails multiple times.
Hello Nathan,
I have logged in to your site. I cannot check the child theme’s functions.php file because File Editing is not allowed in your site. Please be aware that by default, the srcset which is displaying in your product images right now were disabled in Pro theme. You may have added a custom PHP function in your child theme to override the theme’s default. If you haven’t added then one of the plugins did. You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
If nothing is helping, please provide us access to the child theme files or at least post the contents of your Child Theme’s functions.php file.
Best Regards.
Okay thanks for your help. I seems if I switch to main Pro theme and back to Child theme, the issue is fixed. So all is working now, I am not sure what it was that did that.
Glad to hear it’s sorted, Nathan.
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