WooCommerce Settings in customizer not appearing

[designerken]

I am using Theme Options or Customizer to get the settings set for Woo Commerce. Settings like stacked or inline for the nav bar are not showing in the live preview. Also adjusting the colors to match the site will not appear in the preview, no matter what colors I select.

Also sometimes I will hit publish and when the page reloads I will see the changes appear for a brief second then it goes back to the default settings.

Is this a bug? I have ran through all the usual plug-in conflicts and this is a new site with a fresh install.

[basanta]

Hi There,

Thanks for writing in!

I can see the woo-commerce setting working fine for me. I am able to change the color also and it s working fine .
Please check the screenshot. Can you please clear your browser cache and try again. Let us know how it work.

Thanks

[designerken]

But look at your settings, the “item count” is actually showing the total. And if you make other setting changes they don’t update. I have tried both using different browsers and incognito and clearing cache.

Also if I look I see that the “Theme Options” and the “Customizer” Have different settings. The hover color for instance. And I also don’t get a color change with the hover over the cart.

[alexander]

I’ve seen this happen before with failing or improperly configured object caches. I see you have the object-cache.php drop-in installed (see Plugins in your dashboard). Sometimes that’s automatically installed by a cacheing plugin but not removed after the plugin is uninstalled. If you’re not currently using it, try deleting that and let us know if it makes a difference.

[designerken]

Hi @alexander

I have removed that file (added by Godaddy automatically). Flushed the cache but still have the same issues.

[friech]

Hi There,

Would mind switching to parent theme and see if that resolves the issue. If so, you may want to audit your custom functions one by one by commenting them out or returning any modified templates to “stock” to see which alteration causes the issue.

Thanks,

[designerken]

Oddly enough, I switched to PRO and nothing changed. Then I tried TwentySeventeen then back to the child theme and it seems to be functioning correctly now when making the changes in the customizer.

I will keep an eye on it as I continue to develop the site.

Can you tell what is causing the line under the total box? Your demos show it solid.

[paul.r]

Hi,

To remove the line, you can add this in Theme Options > CSS

.x-navbar .x-nav>li.x-menu-item-woocommerce>a .x-cart {
    border: 3px solid;
}

Hope that helps

[designerken]

@paul.r

Yes that does take care of the line, but I’d also like to know why it is occurring. There is not any custom styling on my end for that, and the demos do not have that code you mentioned.

[friech]

Hi There,

That seems to be a bug, I’ve submitted this to our issue tracker so the developers will be made aware of it. In the meantime please apply the fix that Paul provided.

Thanks,