WooCommerce Refund page is distorted

[Mang]

Hi,

I have installed a plugin called, Woocommerce Refund and Exchange on my site. Whenever a customer clicks on the Refund button, it takes them to the Order Refund Request form. This page is totally distorted with sidebars going down. This issue does not happen if I change to any other plugin.
I was able to fix a similar issue with another plugin by overriding the template and adding
div class=“x-container max width offset”>
div class=“x-main right” role =“main”>

after <?php do_action( 'woocommerce_before_main_content' ); ?>

and then adding /div> after <?php do_action( 'woocommerce_after_main_content' ); ?>
and after <?php do_action( 'woocommerce_sidebar' ); ?>

I tried the similar method with this template but it does not work. Please advise.

Thanks

[jade]

Hi there,

Unfortunately, as this is a third party plugin we cannot provide support due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not native to X will need to be directed to the original developer.

It would be best to get in touch with the developer of the plugin and getting more information about how it’s overriding the theme’s template .

Hope this helps.

[Mang]

Sure, thank you.

[thai]

You’re welcome.