Woocommerce Redirect after checkout & view basket

Support
#1

Hi,

After view basket or checkout - takes to single product page showing out of stock item, instead of basket or checkout.

works on default themes.

When speaking to Woocomm they have provided below:

When contacting them, you can share:

  • Cart and Checkout redirect to a product page showing “out of stock”
  • Issue resolves when switching to a default WordPress theme
  • WooCommerce 10.5.1, WordPress 6.9.1
  • Using block-based Cart and Checkout pages, but also tested with classic cart shortcode.

Was working prior to Nov 25

#2

Hey Andy,

Regretfully, we don’t understand what you mean. Kindly provide specific steps so we can replicate the issue in our site and what is the desired result or the behavior before Nov 25.

Alternatively, you can record a video of the issue and what happens when using a default theme.

Thanks.

#3

Hi Christian,

When a visitor clicks either view basket or to go to checkout. They’re redirected to a single product page, with the out of stock banner.

https://fletchermoorland.co.uk/basket/

This has only started happening since November 2025. Prior to that the checkout and view basket worked fine.

The desired result is that the customer isn’t shown a single product page with an out of stock banner, but is instead show either, “the basket” or able to “checkout”.

I hope that helps?