Woocommerce product descriptions not showing

[RickHerro]

Hi Guys,

We’ve had this website up for a while now with no problems. I’ve just given it a facelift and now when we add a product no description shows on the front end. All previous products which were added prior to the facelift are still showing their descriptions, but none of the new ones.

We have been using the short description field.

Website is https://redoneaustralia.com.au.

An example of one of the products not showing it’s short description is… https://redoneaustralia.com.au/product/arko-men-shave-foam-hydrate-200ml/

I might also add (in case it may have something to do with it) that we also had an SSL installed recently.

Any assistance would be greatly appreciated.

[friech]

Hi Rick,

Thank you for writing in, there is a display: none; inline CSS applied to the short description, unfortunately, I cant track where is this coming from, it could be in the modification you did on the child theme or its a plugin conflict.

You can do a testing for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

A quick solution would be to override that display: none; with a stronger custom CSS.

#tab-description {
	display: block !important;
}

Add that to Theme Options > CSS

I have found the proper CSS code selector using the Chrome browser Developer Toolbar
For the CSS code itself, I suggest that you get started with this tutorial

Let us know how it goes,
Cheers!

[RickHerro]

Many thanks @friech, that CSS code worked perfectly… thank you!

[friech]

You’re more than welcome, glad we could help.

Cheers!