Woocommerce pages blank and displaying the code on the product page

Support
#1

Im making a site that for a holiday house and the woocommerce.php is showing up when I open the product page.
Im using theme.x

#2

Hi there,

I checked your licenses page and I could not find which website you are talking about. Please follow the steps below:

  1. Ensure everything is up to date according to our version compatibility list here. Please follow the best practices when updating your theme and plugins. Click here for more information.
  2. Test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
  3. Remove custom CSS and Javascript from the options and/or Child Theme and test the case.
  4. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.
  5. Increase the PHP Memory Limit of your server. Click here for more detailed information and how to increase the PHP memory limit.
  6. Enable the WordPress debug mode to see the actual error instead of a blank page.

If you still have problems kindly get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.

Thank you.

#3

Hi, thanks for your response. unfortunately these didnt work.

https://www.villahartaubud.com/product/villa-harta/

this is the message that I am receiving.

#4

Hi There,

Thanks for the details!

seems the theme file has been corrupt due to some reason. Can you please re upload the theme files Via FTP?
Let us know if that work.
because the message seems shows one of the file or function is missing.

Thanks

#5

Thank you this has fixed the problem

#6

You’re welcome!
Thanks for letting us know that it has worked for you.

#7

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