Woocommerce my account password strength not showing

[Russj347]

Hi,

Please can you help, I have tried to set up a custom ‘My Account’ page using the my account shortcode and a tabs element so that the user can select Login or Register and the appropriate information is displayed however when a user creates a new account and then follows the link to create a new password the password strength indicator is hidden so a customer only knows they’ve entered a strong enough password when the save button becomes selectable.

I have changed the my account page to a non cornerstone page with just the shortcode and the password strength indicator displays so the issue is somewhere within my set up but i can’t figure out where.

Please could you assist?

Thanks,

Russ

[ruenel]

Hello Russ,

Thanks for writing in!

I have inspected your My Account page and this is my observation.
1.) You have a Tab element that loads the same [woocommerce_my_account] shortcode
2.) This would mean that a duplicate form ID is present on the page
3.) The WooCommerce JS has a difficulty of working properly because of this duplicate IDs.

How I propose to get your issue resolve?
1.) Add another Text or Raw Content element with the same [woocommerce_my_account] shortcode
2.) Add an element condition to the Tab element that it will only be visible when a user is not logged in
3.) The Text or Raw Content element also has a condition that is only visible for logged in users.

Hope this makes sense.