WooCommerce Error - Sorry, this product is unavailable. Please choose a different combination

[texaskiwi13]

Hi team,

I’ve just had a purchaser send an email that they can’t purchase our subscription product. I’ve been able to replicate the issue easily and can see no reason why this error message is coming through.

When you try to purchase any variation of the membership subscription product, you get this message, “Sorry, this product is unavailable. Please choose a different combination.”

Can you please advise ASAP as to how to resolve this? This is our main revenue stream and can’t have people being scared away because they are unable to purchase for some reason.

Thanks,
Ashley

[texaskiwi13]

This seems to have mysteriously resolved itself for the time being. If you have any insight into why it happened in the first place, I’d love it, as myself, the plugin creator, and hosting provider are all stumped.

[nabeel]

Hi @texaskiwi13,

Thank you for reaching out to us. This could happen due to multiple factors, you can take a look at this thread https://stackoverflow.com/questions/54324246/woocommerce-variable-products-sorry-this-product-is-unavailable-please-choose and see if you had one of these reasons.

We’re glad the issue is sorted now. Cheers!