WooCommerce email – Remove quantity column

Support
#1

Hello,

I’m using Gravity Forms on our Woocommerce product pages for users to add to cart (because of the extensive amount of variables for many of our products). Therefore, in the WooCommerce order email, the quantity along with other details is displayed within the product column. So, I need to remove the Quantity column as it is no longer needed or accurate.

I’ve located the email templates… woocommerce / templates / emails /
and targeted: email-order-details.php and email-order-items.php

I’ve placed the same folder structure in my pro-child. However, the changes made in the two php documents in my pro-child do not seem to make any changes? Almost like it’s not finding them.

  1. Would one be able to look into this? I’ve troubleshooted for hours, but it could be I’m just not experienced.

  2. This is the tutorial I used . If there is a better way to remove the quantity column in the woocommerce email, please share!

As well, please see sample email screenshot in secure note.

#2

Hey @RocktheHouse1876,

Your child theme directory is wrong. Please read this WooCommerce documentation: https://docs.woocommerce.com/document/template-structure/.

Please note that this is WooCommerce customization. We do not provide custom development as part of our product support. If the documentation does not help, please hire a developer to do the overriding for you.

Thanks.

#3

@christian you have no idea how gracious your tip was… it solved the mystery! Hours and hours of troubleshooting. Thank you Christian!

#4

You’re welcome!
We’re glad @Christian were able to help you out.

#5

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