Hi There
We are using the x theme template for this shop www.africansmoke.co.za , the template we are using is the woocommerce archive , minimal layout. For some reason the dynamic content , which has not been edited in the template is only showing a single product instead of all products.
What could be causing this issue and how do fix it? The template being used currently is blockhead shop. I will add login details if you wouldn’t mind just checking for us what could be going wrong.
Hi Gregory,
Thanks for reaching out.
I have checked your website and found the issue you described here. There might be some different reasons behind your issue, I would like to suggest troubleshooting the following common issue to help us to recognize the reason.
1.Theme Related Issue
2.Plugin Conflict
3.Theme Update related issue
4.Child Theme Related issue
5.CSS/JS Customization
6.Disabling Cache
7.Disabling CDN
If you discover that an issue is coming from a custom code or 3rd party plugin, kindly consult with a developer or contact the plugin author. Please note that we do not provide support for custom codes and 3rd party plugins.
If none of the above helps, please copy your live site to a staging server so we can troubleshoot freely without breaking your live site.
And give us access in the secure note including:
– WordPress Site URL & Login URL
– WordPress Admin username/password
To create a secure note, click the key icon underneath any of your posts.
Thanks
Hi there
I have added the secure note.
Hi Gregory,
Can you please provide the URL of the staging website along with the credentials, where we can freely troubleshoot?
Thanks
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