WooCommerce Digital Downloads

Support
#1

I sell Virtual Downloadable products using WooCommerce.

I have recently made changes to all of my old files and would like to allow my customers to download the updated files.

I have changed the Downloadable Product Permissions to reflect the new files.

If I “email invoice / order details to customer” they receive the email but there are no downloadable links in the email.

If they log in to their account and look at their order that way it also doesn’t show any downloadable files.

How can I update old orders so that they contain the new files and my customers can access those files?

Thank you - Erin

#2

Hi there,

Unfortunately, this is a deep Woocommerce question and it is not something that we can answer. The feature in question is not related to our theme and we are not the correct people to answer the question.

Please contact Woocommerce support for more information:

Thank you for your understanding.

#3

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