Woocommerce default pages missing

Support
#1

When I go to WooCommerce-status-tools-create pages it does not work. please advice

#2

Hi @alessandrorussino,

It will be very difficult to find the exact website from your Themeco Account, for which you are talking. Can you please mention your website URL with the given credentials?

Thanks

#3

Hi thank you, sure

#4

Hi @alessandrorussino,

Thanks for providing all your details but unfortunately, the given credential is not working. Please double check it so that we can check your website.

Hope that helps.

Thank you.

#5

Ok here it goes, my apologies for that

#6

Can you reply faster? I have a deadline coming up, thank you!

#7

Hi @alessandrorussino,

A self reply will push the thread to the bottom of the forum, and that is why you are getting a delayed reply. Unfortunately, the recently given credential also not worked. I would suggest you check and get back to us with the correct credentials.

Thanks

#8

Try this, one I just made it

#9

Hello @alessandrorussino,

Please go to WooCommerce > Status > Tools. If you have done this already and it is not creating, it could be caused by a plugin conflict, amongst other things. Please check out this troubleshooting article here and follow the instructions for the following sections (where appropriate):

Testing for Plugin Conflict
Theme Update
Child Theme
CSS/JS Customization
Increasing PHP Memory Limit
Disabling Cache
Disabling CDN

You can also manually create those pages instead. Please check out this WooCommerce documentation:

Kindly let us know.

#10

It worked! After I deactivated the SG optimizer plugin. All of the pages downloaded, Thank you

#11

You are most welcome.

#12

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