Woocommerce + cornerstone

Support
#1

Good afternoon,

I’ve been working on the website for a few days, and this morning the admin panel was working fine until it suddenly stopped.

I’ve deactivated everything (child theme, plugins), and Cornerstone still won’t load.

I’ve spoken with the hosting provider, and they don’t have the REST API blocked, nor do they see anything unusual on the server.

This is the second time this has happened, and it always happens when there’s a WooCommerce site.

#2

Hello @gnomatech,

Thanks for writing to us.

In order to help you with your concerns, we need to check your settings. I would request please share the admin login details meanwhile I would suggest you troubleshoot a few of the common issues before we investigate your settings. Please share your details in a secure note. Please provide the following details

  • WordPress Login URL
  • Admin-level username and password
  • Exact page URL

You can find the Secure Note button at the bottom of your posts

secure-note
secure-note1040×250 15.3 KB

Thanks

#3

Hey @gnomatech,

What page is having an issue? I checked your home page and it’s working fine.