WooCommerce Checkout Error

[haveheartldn]

Hey guys,

Using Pro theme on a site with Woocommerce and on the checkout page, when certain countries are selected the State field is hidden, problem is user can’t submit the form because it shows an error saying that the State field is required, even though it’s been hidden… I’ve updated woocommerce and all other plugins, not sure what’s causing this. An admin notice tells me some template files are out of date could this be the problem?

site is ultimateartists.co.uk

[john]

Hey,

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

[haveheartldn]

thanks John left secure note above with login creds

[mldarshana]

Hi There,

Upon checking, I see that you’re using an older version of Pro theme (v1.1.0) and our latest stable release is v1.2.7. Could you please try updating your Pro theme and that should resolve your template outdated issue as well.

Let us know how it goes.
Thanks!