
Hi Alessandro,
Thank you for writing in, but sorry I there are multiple sites associated with your account and I can’t find the site in question. Please provide us the site URL so we can take a closer look.
In the meantime, please do the following:
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Ensure that you are fully up to date. WordPress, Theme, and Cornerstone (Version Compatibility)
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Clear all the site caches (plugin, server-side, CDN, and browser’s cache) so that the code from the latest release is always in use. This will help you to avoid any potential errors. Please deactivate this caching features while we tackle this issue.
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Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Have a nice day,
Cheers!
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