Though the site is using X theme, it uses Ecwid for its shop. That is also possible with WooCommerce but the display would be different. Please see this article to learn how to setup something like that. Please note that this requires custom development. Issues that would arise from the use of custom code and other enhancements would be outside the scope of our support.
hello yes currently ecwid is being used. i have all the woo commerce products on private as until the layout is perfect i cant turn off the ecwid store.
no it is not fixed as i have said. i hide the products when not working as it shows ugly. i cant have clients buying from it until its fixed. can you please watch the video and advise what to do
I think I know what you mean, but I would like to test it while it’s visible. Would you mind providing your Admin login credentials in a secure note? I also noticed that the grid layout is made through table layout, is it custom? I’m assuming you’re hiding it through Woocommerce’s product display options, but I’d like to see it first.
hi sorry can’t see where to reply as private on this tread so i have sent you a message.
the woo commerce is just set to show categories which creates the grid. ( the products are set to private inside woo commerce yes) feel free to publish them to see what is happening but then hid if you can not fix. Someone on a different thread mentioned maybe the theme file is curropt and thats why i am having so many issues with blog page not displaying as normal etc. is i was to reinstall x would all of my settings be lost with the reinstall?
On Wordpress all your changes are stored on the database not on the theme files. So if you remove X from wp-content/themes/ and re-install it, you won’t lose any of your changes.
Regarding the private information, please check this link to learn how to use a secure note.
Re installing the theme will not affect your settings because all of these settings is saved in the database. Just to make sure that the settings are safe enough, you can create a back up by going to X > Overview > Customize Manager. You can download the XCS file into your local machine. You can use the XCS file to re import all your settings after you have re installed the theme. To know more about the customizer manager, please check out this thread:
Since Ecwid is installed, we cannot easily resolve or help you with your issues because Ecwid is overwriting the theme settings such as the X > Launch > Options > WooCommerce and it is hiding the WooCommerce > Settings > Products > Display options. It is best that you set up a staging site where we can help you with the issues and moved the changes to the live site once you are done with it.
I would recommend that you create a staging site. This is very useful because you can test drive any X updates in the staging area, do the customizations and troubleshooting without disrupting your live site. Once everything is perfect, you can easily and flawlessly proceed the update in the live site. To know how to create a staging area, please check out these articles:
As you can see its super ugly. I want to make it look like https://www.frankandjellys.com/shop/ underneath each image and also create each category image to be the same size.
There are some products that are underneath the categories. They all have categories so i am not sure why they are sitting there.
Also when you click on a category and it takes you to the products the images are all over the place and different sizes. Can you advise how I can change them to all be the same size image and also have the price underneath and the option to buy now below?
The shop page should be displaying correctly just like this:
The problem right now is that Ecwid plugin is overriding all the theme settings thus removing the WooCommerce integration of the theme. The column widths and styling were overwritten by the plugin and this is the reason why the products is all over the place. You should see a different layout, if your disable Ecwid plugin. Of course, after you disable the plugin, you will have to clear the plugin cache first before testing the site.