WooCommerce - Cart Problem

[rok1975]

Hi,

i have a with the cart page. After validation of the form it scrolls up but the error message is not visible (check video).

I would be great if you could solve the problem.

Best
Tobias

[rad]

Hi Tobias,

Thanks for reaching out.

Woocommerce do the scroll for focusing, but looks like it’s bug between scroll function and custom field (check out editor).

I added this to our issue tracker for further checking.

Thanks!

[rok1975]

Hi,

thanks for your fast reply.
It would be great if you could help me.

Thanks
Tobias

[rok1975]

Hi,

okay i tried another Checkout Field PlugIn - the same Problem occurs.
I disabled the Checkout Field Plugins - the problem still exists.

So i think it has nothing to do with the checkout field plugin.

What do you think.

Best
Tobias

[thai]

Hi Tobias,

To temporarily fix this issue, please add this custom JS under Theme Options > JS:

jQuery( document.body ).on( 'checkout_error', function() {
    jQuery( 'html, body' ).animate({
		scrollTop: ( jQuery( 'form.checkout' ).offset().top - 120 )
	}, 1000 );
} );

Let us know how it goes!

[rok1975]

Hi,

thanks that worked i modified it to top-250
Thanks for the fast help

Best
Tobi

[Prasant]

You are most welcome.