Woocommerce cannot see basket

Hello there

When I click on “Add to basket” from this page:

I am taken to my landing page instead of the cart or check out - why is that?

I did set up all the Woocommerce pages and short codes - could you please kindly assist here :slight_smile:

You are dealing with a dummy - a step by step guidance with screenshots would be greatly appreciated :slight_smile:

Hi @tatyana_kozh,

Thanks for reaching out.
The given page URL i.e. Home Page does not have any Add to Basket option. Further, I have checked the Shop page, which is completely messed up, but able to get into the Single Product page. And from that, I was able to add the product to the cart.

It seems that the Shop page is messed up due to some reason, I would like to suggest troubleshooting the following common issue to help us to recognize the reason.

  1. Theme Related Issue
  2. Plugin Conflict
  3. Theme Update related issue
  4. Child Theme Related issue
  5. CSS/JS Customization
  6. Disabling Cache
  7. Disabling CDN

If you discover that an issue is coming from a custom code or 3rd party plugin, kindly consult with a developer or contact the plugin author. Please note that we do not provide support for custom codes and 3rd party plugins.
If none of the above help, please provide login credentials for your site in a secure note to examine it further, including:

– WordPress Site URL & Login URL
– WordPress Admin username/password

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Thanks

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