Woocom | Checkout Manager - Checkout Field Conditional

[cyrock]

Hi, theres something wrong with the plugin. We cannot define any working conditions…

How can we solve this?

regards,
Cyr

[marc_a]

Hey Cyr,

Thanks for reaching out!

Would you mind sharing your admin credentials so that we can check your backend settings? To do that, please give us the following information in a Secure Note.

• WordPress Login URL
• Admin level username and password

You can find the Secure Note button at the bottom of your posts.

Thank you.

[christian]

Hey Cyr,

We’re sorry for the confusion. There is nothing for us to investigate as you really can’t edit the fields. The workaround for this is to delete the field and create a new one. As to “why” our development team might not have a solution for that yet.

Regarding the Conditionals, your condition is empty. You need to put the string privat like the example below.

The only issue I discovered is the condition doesn’t hide the field on load if the value is the first option in the select field. The workaround for that is to set Privat as the 2nd option. I’ll post this case in our issue tracker so it will be queued for investigation by our development team.

Hope that helps.