Woobookings Calendar not showing for some users

Support
#1

Hi There,
I am currently using the woobookings plugin on my site which is working fine most of the time for some users but other users dont seem to be able to pick dates from the calendar or it hangs. These users are on windows and various browsers. I have been unable to replicate the issue on a mac. I have contacted woobookings support and they seem to think it may be something with my theme , apparently
““It could be an AJAX or JavaScript error””
my site is kingdomwaves.com and the product people are unable to book is this one https://kingdomwaves.com/product/5-day-summer-camp/
I would really appreciate if someone could take a quick look.

Thank you,
tom

#2

Hello Tom,

Thanks for writing in!

I am also on a Mac and I could not replicate the issue. This maybe just a caching problem. Since you have installed a caching plugin WP Fastest Cache, please clear your plugin cache and regenerate the minified JS/CSS files before testing your site. This can cause the changes to not take place on the front end. It will eventually show up when the cache regenerates, but it’s not ideal if you’re looking to see your changes immediately. You can also temporarily disable this plugin and troubleshoot again.

Please let us know how it goes.

#3

. I have done as you described so hope it works. Will let you know over the coming days. many thanks.

#4

Great!
If you need anything else we can help you with, don’t hesitate to open another thread.

#5

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