window.csGlobal.collapse is not a function

[Hodgson]

Good day,

I have seen users post the same question and have received answer such as disabling all of the plugins, checking the cache, reinstalling theme X and Cornerstone.

I have tried the above and am still facing the issue. Accordions on the webpage are not working and other scripts on the page are not running. Please let me know what I can do to move forward.

Regards,
Emir

[rad]

Hi @Hodgson,

Thanks for reaching out.

Sorry to hear you’re having this issue, unfortunately, I can’t provide any recommendation yet. Would you mind providing your site’s URL and admin login credentials in a secure note for further checking?

Since you already did the recommended troubleshooting procedure, then please provide your FTP login credentials as well so we could test it ourselves

Thanks!