Widgets Don't Appear in PRO

Support
#1

Certain Widgets do not appear in page when inserted using cornerstone. I have deactived all plugins. etc… NO conflict. Using Child theme.

However i can not get either the Essential Grid or a simple quote rotator plugin so it appears on the site. I have tried also using shortcodes through text insertion as well as the widget option in Cornerstone.

The weird thing is if i give the widget a title the title appears but the widget do not load?

#2

Hello There,

Thanks for writing in! If your widget is using JS or some scripts, it may not load in Cornerstone preview. You will see it in the live view of the page only. Would you mind providing us the url of your site so that we can take a closer look?

By the way, could also make sure that you are using the latest version of Pro. We are already Pro 1.1.1.

Please let us know how it goes.

#3

I am using the latest version of pro. Sorry the site is a bit of a mess at the minute just playing around with the theme.

http://goldminemedia.co.uk/goldmine2017

You will see on the homepage the testimonials header appears on the page but the widget itself doesn’t load in.

#4

Hello There,

I have inspected your page and it seems that only the title is being displayed.

This looks like an issue with the testimonial plugin. Would you ming providing us some access to your site so that we can take a closer look?

Thank you in advance.

#5

Here you go see secure note

#6

Hi There,

You need to assign those testimonials to the selected rotator. Refer to the following (https://snag.gy/78LPEQ.jpg).

Thanks!