Why Doesn't page with The Grid work anymore?

Support
#1

This page was working fine, then it stopped loading altogether:
http://popuphitch.uxmediahouse-dev.com/our-products/straight-couplers/

it is exactly the same as this page, which does work, but with a different grid:
http://popuphitch.uxmediahouse-dev.com/our-products/cushion-couplers/

There seems to be an Ajax Pars error when saving the Straight Couplers grid. But… it was working fine, and then just started acting up

Ill add login creds…

#2

Hello Riceman,

Thanks for writing in! it seems that there is a fatal error on the page. It could also be caused by a plugin conflict, amongst other things. Please check out this troubleshooting article here and follow the instructions for the following sections (where appropriate):

Testing for Plugin Conflict
Child Theme
CSS/JS Customization
Increasing PHP Memory Limit

Kindly let us know how it goes.

#3

I seem to have found the issue. All I needed to do was to go into the pages being pulled by the grid and save them again. I needed to open the Pro editor and save those pages. Once I did that, the page loaded and the grid showed the elements.

This has happened to me before once before, and it was always after editing a page using the Pro editor. The pages were formerly using the Default WP editor. Once it was switched to pro the issue arose.

But a simple save, again, in the Pro editor did the job. I changed the title of this thread to be a bit more accurate to the issue, so other can find this answer.

Thanks again, and the new Pro editor is AWESOME!.

#4

Hey Riceman,

We are just glad that you have figured out a way to correct the said issue.
We really appreciate for letting us know!

Best Regards.

#5

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