White space and text below footer

Support
#1

Hi all,

I’ve got white space and text /* ]]> */ underneath a newly-created footer.

I’m guessing it’s some kind of Javascript issue, since it’s only there on pages with a Zoho form code. Could you please take a look and let me know how to remove?

Website URL is in the Secure Note, since it contains client contact details.

Thanks in advance!

#2

Hello @KEXINO,

Thanks for writing to us.

To help you with your concerns we need to check your setting, I would request please share the admin login details meanwhile I would suggest you troubleshoot a few of the common issues before we investigate your settings. Please share your details in a secure note. Please provide the following details

  • WordPress Login URL
  • Admin-level username and password

You can find the Secure Note button at the bottom of your posts

secure-note
secure-note1040×250 15.3 KB

Thanks

#3

login creds in Secure note

#4

Hello @KEXINO,

Thanks for sharing the login details it seems that you have added custom JS/CSS code. Please note you don’t need to add the <script> tag in the page JS and you can not add the <style> tag and custom HTML code in the page CSS box. I would suggest you please remove the codes and recheck it.

Hope it helps
Thanks

#5

That worked perfectly! Thank you so much.

#6

You are most welcome @KEXINO