White page after activating woocommerce

Hy, i have moved my shop to another domain. After activating woocommerce i can´t log in. Only white page.
If i rename the woocommerce - folder it works. what can i do?

Hi There,

This may due to conflict of theme function with woo-commerce. Can you please re-upload the theme folder via FTP and test it again.
Also you can disable all the third party plugin when performing the action.
If that doesn’t help please send us your FTP details in a secure note so that we can check.

thanks

Hy thats doesn´t help.

Hi There,

I have tried to connect to your FTP server, but I couldn’t (see secure note).

Could you please confirm on your end, so that we can look into your issue.

Thanks!

Hy try this.

Hi There,

It turned out be that you’re running out of your memory limit.

Fatal error: Allowed memory size of 67108864 bytes exhausted

I have increased your memory limit by adding the following line into your wp-config.php file and then I was able to activate your WooCommerce plugin.

Thanks!

Thank you so much! That´s why i love theme.co :wink: Perfect support!

You are most welcome and thanks for good words. :slight_smile:

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