When are your releasing a patch and/or update to Cornerstone & X theme?

Look. Its apparently obvious you guys have a majorly broken theme here. I have been in here everyday for a solid week fleshing out bug after bug with just about every element I try and use. I want to jump ship and go to another theme. Considering I have 5 websites built with X-Theme I am of course hesitant.

Can you at least give the community a timeline of when we can expect you guys to fix the many, many issues you have?

I said this last Friday, but today I actually mean it. If I don’t see a response to this post, with an expected roll out date by Monday 10/16/17 Im ditching all of Themeco’s themes and going with someone else, permanently. Im also going to leave a 1 star review in themeforest considering we have now been at this for over a week with no resolution.

You owe it to your massive community of several thousand web developers/designers to give us a timeline. I have thousands of dollars, countless hours and very frustrated clients wrapped up in this mess. We deserve answers.

Also, don’t delete this post like you have done with my other comments. Very rude of you. If you don’t like what people are saying, that should be an eye opener to fix your broken theme.

It’s been 8 days now since your last “broken” patch…when will you actually fix this?

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Count me in as a disgruntled customer. I just updated to the latest greatest version and the bugs are still present. I cannot update my website now. For the record, I am not a web developer or website guru but I am the website developer for the website of my own business and this is peeing me off big time. 8 days is an eternity on the internet.

Hi There,

We understand you are eager to see the products running smoothly free of bugs again and although you might be the skeptic I believe our developers will be delivering it really soon, we have out already a new version which is in beta phase and we are fixing the bugs as they come up. We have extended tested the product for months but unfortunately few things come up just after the product is installed in thousands of installations with the most different setups.

Please follow our changelog for updates.

thank you

Thank you for the reply. Glad to know you are close to a rollout.

FYI, for anyone else reading this. I was able to go and download X theme 5.1.1 from Themeforest and re-install. Since I am in the process of building 4 sites with this theme, I was able to catch this early on with my builds. It doesn’t help the other 5 sites I have with this theme, but if you are in the process of developing, and haven’t gotten to far. I highly suggest rolling back to the stable 5.1.1 theme on Themeforest and NOT updating the core X theme or Cornerstone plugins.

Hi There,

You’re always welcome!

This is the next update ready for the roll out: https://theme.co/apex/forum/t/pro-1-2-4-rc1-x-5-2-3-rc1-cornerstone-2-1-4-rc1/11736.

See this too: https://theme.co/apex/forum/t/v2-elements-maintenance-releases/10598

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