Whats app link broken

Support
#1

Hello, I have whats app links and they don’t work anymore. Two issues, one I could fix myself whats app has changed their format of links. Second issue, front end something is added to the link. So the correct link is:
https://wa.me/31638940021‬
front end it reads as: https://wa.me/31638940021‬

The links are in global blocks. The links are correct in the global block. Where does the “%E2%80%AC” come from?

Thanks for helping me.
scroll down on front page and you will see the link

Cheers,
Ronald

#2

so I see the links was not posted correctly https://wa.me/31638940021. %E2%80%AC
The space is not there, but somehow this part ia added to the link: %E2%80%AC
The link https://wa.me/31638940021 works but nut on my site, I think that is because of the added link?

#3

Hi @RPronk,

Thanks for reaching out.
It might be a problem with copying the link. I have pasted the link in notepad and added it back in the button, and now it is working as expected.

Thanks

#4

Thanks, but is does not help me yet. I have five global blocks which I need to edit and when I do it, this is what happende. Also the extra code is not visible in cornerstone.

I have paste the link in a word pad, convertered the text to text only. Again same issue. And no visible extra link in cornerstone editor.
Page where I am working now: https://www.jitty.nl/contact/

Schermafbeelding 2022-11-01 om 15.05.04

#5

Hi @RPronk,

I have checked it in a different editor and found that you have copied some additional characters with it as shown in the given screenshot.

image (7)

I would suggest you copy it to the notepad, and paste it once again wherever it is required.

Thanks

#6

I think I have found it thanks!

#7

Hi @RPronk,

Glad that you are able to find it.

Thanks

#8

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