I have an interesting problem:
- site php 5.x
- wp 4.9.8
- pro 2.2.5
In the admin panel, I see the header notice: “An automated WordPress update has failed to complete - please attempt the update again now.” where please attempt is a link to wp update-core.php. I click the link and nothing happens.
WP admin panel says I’m running latest WP. I tried reinstalling but that fails.
I attempted to upgrade to latest pro 2.3.8 but it also always fails.
I noticed my site was hosted using php 5.x and I upgraded to php 7.2 and re-attempted all of the above but experienced the same exact result.
I filed a new topic in the support forum, I have tried a ton of site, browser, network, security, etc debugging and suggestions from support but nothing works.
Update Themes pages shows:
- Enabling Maintenance mode…
- Updating Theme Pro 1/1
…then the browser stops spinning and the update operation never completes. publicly my site shows its down for scheduled maintenance (per wp update workflow) and if I refresh browser while on WP admin panel, I get the same.
However in chrome I get the following error in the console:
GET /wp-admin/update.php?action=update-selected-themes&themes=pro&_wpnonce=178584b1f9 net::ERR_INCOMPLETE_CHUNKED_ENCODING 200 (OK)
In Firefox, I get same exact behavior (update starts, then browser stops spinning), except, no error in the Firefox console.
Here is my support topic: https://theme.co/apex/forum/t/pro-update-from-2-2-5-to-2-3-8-is-failing-cannot-reach-settings-page/48380
Looking for help from this community - I have never run into this before but at the moment I cannot upgrade and I have not reliable method for updating my site content using the pro admin panel.
Any suggestions will be much appreciated - thank you.
- John